In-store Digital Transformation
Are you ready for a digital transformation in your stores? Perfit brings the ease of digital to your brick and mortar stores and unlocks hidden data from your stores.
Whether it’s driving undecided online traffic to your stores, making your associates more efficient and knowledgeable, enabling mobile shopping, or simply reducing fitting room abandonment, Perfit has the answer.
Drive Undecided Shoppers to Your Stores
70% of shoppers begin their journey online, but without the ability to feel or try-on your products the customer experience often comes down to a digital price war. Perfit delivers an online product reservation option to self-identified buyers interested in going to a store allowing you the opportunity to deliver a best-in-class in-store experience.
Make Your Associates More Efficient and Knowledgeable
Your associates need to engage with shoppers, but on the shoppers' terms. Perfit enables your team to receive online product reservations from your website, quickly respond to shopper requests, check for available fitting rooms, receive suggested accessory items for up-sell and cross-sell, even manage loss prevention in the fitting room.
All of which drives a better experience for your shoppers and associates, along with higher revenue. Robust reporting unlocks behavioral data you never knew possible in stores.
Enable Mobile Shopping
Bridging the gap between the digital experience and brick-and-mortar resides in the hands of the shopper. Brands can simplify this connection by adopting Perfit to strengthen the experience in-stores and extend it once the shopper leaves. Featuring product information, social sharing, fitting room details, even mobile POS, Perfit brings the experience to where your shoppers demand it.
Reduce Fitting Room Abandonment
Looking to make an in-store digital transformation with minimal operational impact? Focus where most purchasing decisions take place...the fitting room! Studies show nearly two-thirds of in-store apparel sales include a fitting room visit yet nearly half of fitting room visitors leave without purchasing. This leaves a tremendous opportunity to convert abandoning visitors with minimal effort.
Perfit delivers product information, reviews and stylized recommendations, along with a quick product-request/response feature. Now your teams can spend their time focused on providing the value that really matters: Putting the right products into the hands of your shoppers, increasing their satisfaction and your AOV.